We manage each property as if it was our own.
Inspections are a vital component of successful management; ensuring our clients asset are safe, properly maintained and allows tenants to raise any issues that should be dealt with. We also perform off season logged inspections at a frequency to suit, where we air the property, carry out routine security checks and electrical tests and plumbing. We also provide our clients with extreme weather checks, visiting properties to check for any damage or flooding after stormsor extreme rain.
We provide our clients with a comprehensive review of their property and requirements. We conduct maintenance checks at a agreed frequency to ensure the property is well-maintained. Communication is important, and we provide clients with written records of all checks undertaken. If we find any issues, from damp, humidity, mold or leaks, we notify clients immediately and arrange for a reliable tradesman to fix the problem. If larger garden maintenance or property redecoration programmes are required, we can co-ordinate the project and source competitive quotes.
Key Guardian Service
We provide a secure keyholding service for all our clients. This enables us to provide our range of services reliably and efficiently. We can co-ordinate meetings with tradesmen and welcome our clientsguests with an opened property. Furthermore, if keys are lost or if guests lock themselves out of the property, they can contact our ‘24 hr emergency service’ for assistance.
Liaise with Professionals
We can provide liaison with the professional builders, gardeners and pool cleaners who work on our client’s properties. Alternatively, if our clients require us to source a professional contact for them, we will provide them with a range of options for them to chose from and can also interview that contractor on the client’s behalf. We understand that there may also be areas where our clients experience difficulties in a foreign country.
Each property has specific cleaning requirements and we understand how to modify your cleaning and laundry services to fit budget, time and quality requirements. Some clients require an ad hoc freshening of their properties, others require a post-rental deep clean. Be it once a year or once a week, we can ensure the best of experiences and – most importantly – a sparkling home.
Whether your Spanish property is your prime residence, your holiday retreat or a portfolio investment, we have the right management solution for you. We understand the importance of your property and your requirement for peace of mind. We offer services ranging from regular inspection, property maintenance and key guardian service. We can tailor the frequency and involvement of each service to meet your needs.
Year Around Management
Some of our clients require an all-year round management service. We sit down with our clients and create an extensive bespoke service that can satisfy certain long-term objectives and review ad-hoc items that can be included subject to requirement; such as one-off spring cleans or annual exterior painting.